Terms and Conditions

Last updated: September 27th, 2022

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions.

The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of these Terms and Conditions:

Acknowledgement

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. These Terms and Conditions set out the rights and obligations of all users regarding the use of the Service.

Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions. These Terms and Conditions apply to all visitors, users and others who access or use the Service.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

Your access to and use of the Service is also conditioned on Your acceptance of and compliance with the Privacy Policy of the Company. Our Privacy Policy describes Our policies and procedures on the collection, use and disclosure of Your personal information when You use the Application or the Website and tells You about Your privacy rights and how the law protects You. Please read Our Privacy Policy carefully before using Our Service.

Placing Orders for Goods

By placing an Order for Goods through the Service, You warrant that You are legally capable of entering into binding contracts. All theme park ticket and vacation package prices, package inclusions, options and magic rewards points are subject to availability and can change without notice and additional restrictions may apply. Errors will be corrected where discovered and The Park Prodigy reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, weather such error is on a website or any print or other advertisement relating to these products and special offers.

Your Information

If You wish to place an Order for Goods available on the Service, You may be asked to supply certain information relevant to Your Order including, without limitation, Your name, Your credit card number, the expiration date of Your credit card, Your billing address, and Your shipping information.

You represent and warrant that: (i) You have the legal right to use any credit or debit card(s) or other payment method(s) in connection with any Order; and that (ii) the information You supply to us is true, correct and complete.

By submitting such information, You grant us the right to provide the information to payment processing third parties for purposes of facilitating the completion of Your Order.

Order Cancellation

We reserve the right to refuse or cancel Your Order at any time for certain reasons including but not limited to:

We reserve the right to refuse or cancel Your Order if fraud or an unauthorized or illegal transaction is suspected.

Your Order Cancellation Rights

Any Goods you purchase can only be returned in accordance with these Terms and Conditions and Our Returns Policy.

Our Returns Policy forms a part of these Terms and Conditions. Please read our Returns Policy to learn more about your right to cancel Your Order.

Your right to cancel an Order only applies to Goods or vacation packages which have not been booked with our supply vendors. The Park Prodigy Travel Corporation must abide by the cancellation policies put forth by our vendors.

Tickets and vacation packages are nontransferable and nonrefundable .

You will not have any right to cancel an Order for the supply of any of the following Goods:

Availability, Errors and Inaccuracies

Every effort is made to ensure the accuracy of the prices displayed on our Website. We are constantly updating Our offerings of tickets and vacation packages. The Goods and services available on our website may be misprinted, described inaccurately, or unavailable, and We may experience delays in updating information regarding our Goods on the Service and in Our advertising on other websites.

We cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability, and services. We reserve the right to change or update information and to correct errors, inaccuracies, or omissions at any time without prior notice.

All theme park ticket and vacation package prices, package inclusions, options and magic rewards points are subject to availability and can change without notice and additional restrictions may apply. Errors will be corrected where discovered and The Park Prodigy reserves the right to revoke any stated offer and to correct any errors, inaccuracies, or omissions, weather such error is on a website or any print or other advertisement relating to these products and special offers.

Prices Policy

The Company reserves the right to revise its prices at any time without notice.

The prices quoted may be revised by the Company subsequent to accepting an Order in the event of any occurrence affecting delivery caused by government action, variation in customs duties, increased shipping charges, internal company error, higher foreign exchange costs and any other matter beyond the control of the Company. In that event, You will have the right to cancel Your Order.

Travel Insurance

Unless otherwise stated, prices displayed do not include travel insurance. You are advised to take out insurance that covers the consequences of certain cases of cancellation and certain risks (such as the cost of repatriation in the event of an accident or illness). You are responsible for ensuring that any insurance policy taken out adequately covers your requirements. You may be shown certain travel insurance products. If so, details of the insurance provider, relevant key information and terms and conditions will be shown on our Service.

Payments

All Goods purchased are subject to a one-time payment. Payment can be made through various payment methods we have available, such as Visa, MasterCard, Affinity Card, American Express cards or online payment methods (PayPal, for example).

Payment cards (credit cards or debit cards) are subject to validation checks and authorization by Your card issuer. If we do not receive the required authorization, We will not be liable for any delay or non-delivery of Your Order.

Promotions

Any Promotions made available through the Service may be governed by rules that are separate from these Terms. Please read the official rules that accompany each special offer, coupon, discount, contest and sweepstakes that we may offer or conduct.

If You participate in any Promotions, please review the applicable rules as well as our Privacy policy. If the rules for a Promotion conflict with these Terms, the Promotion rules will apply.

Intellectual Property

The Service and its original content (excluding Content provided by You or other users), features and functionality are and will remain the exclusive property of the Company and its licensors.

The Service is protected by copyright, trademark, and other laws of both the Country and foreign countries.

Our trademarks and trade dress may not be used in connection with any product or service without the prior written consent of the Company.

Interactive Areas

Our interactive areas including but not limited to discussion boards ad feedback sections, are provided to give users a forum to express opinions and share their ideas and information. In some portions of our website, you may be invited to post content such as messages, feedback, or discussions topics. We reserve the rights to not publish feedback or comments of any king should we see fit not to do so.

www.theparkprodigy.com does not endorse the accuracy or reliability of any advice, opinion, statements or information posted by third parties, including our users. When posting any content, please be respectful of other individuals using these forums. Our Website is a family environment and this should be considered at all times. You may not use vulgar, abusive, indecent, threatening or hateful language or post material or messages that violate any other party’s right to privacy or publicity. Name calling and personal attacks will not be allowed. You may not use the interactive areas for advertising or promotional materials or any kind of solicitation.

Uploading copyrighted or other proprietary material of any kind on www.theparkprodigy.com, without the express permission of the owner of that material is prohibited and may result in civil and or criminal liability. www.theparkprodigy.com will terminate the rights of users who repeatedly upload material they know to be infringing. If you are aware of any infringing material placed by any third party on www.theparkprodigy.com, please email us at help@theparkprodigycom.

Your Feedback to Us

You assign all rights, title and interest in any Feedback You provide the Company. If for any reason such assignment is ineffective, You agree to grant the Company a non-exclusive, perpetual, irrevocable, royalty free, worldwide right and licence to use, reproduce, disclose, sub-licence, distribute, modify and exploit such Feedback without restriction.

Links to Other Websites

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company.

The Company has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services. You further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with the use of or reliance on any such content, goods or services available on or through any such web sites or services.

We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

Notwithstanding any damages that You might incur, the entire liability of the Company and any of its suppliers under any provision of this Terms and Your exclusive remedy for all of the foregoing shall be limited to the amount actually paid by You through the Service or 100 USD if You haven’t purchased anything through the Service.

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever (including, but not limited to, damages for loss of profits, loss of data or other information, for business interruption, for personal injury, loss of privacy arising out of or in any way related to the use of or inability to use the Service, third-party software and/or third-party hardware used with the Service, or otherwise in connection with any provision of this Terms), even if the Company or any supplier has been advised of the possibility of such damages and even if the remedy fails of its essential purpose.

Some states do not allow the exclusion of implied warranties or limitation of liability for incidental or consequential damages, which means that some of the above limitations may not apply. In these states, each party’s liability will be limited to the greatest extent permitted by law.

“AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company, on its own behalf and on behalf of its Affiliates and its and their respective licensors and service providers, expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service, including all implied warranties of merchantability, fitness for a particular purpose, title and non-infringement, and warranties that may arise out of course of dealing, course of performance, usage or trade practice. Without limitation to the foregoing, the Company provides no warranty or undertaking, and makes no representation of any kind that the Service will meet Your requirements, achieve any intended results, be compatible or work with any other software, applications, systems or services, operate without interruption, meet any performance or reliability standards or be error free or that any errors or defects can or will be corrected.

Without limiting the foregoing, neither the Company nor any of the company’s provider makes any representation or warranty of any kind, express or implied: (i) as to the operation or availability of the Service, or the information, content, and materials or products included thereon; (ii) that the Service will be uninterrupted or error-free; (iii) as to the accuracy, reliability, or currency of any information or content provided through the Service; or (iv) that the Service, its servers, the content, or e-mails sent from or on behalf of the Company are free of viruses, scripts, trojan horses, worms, malware, timebombs or other harmful components.

Some jurisdictions do not allow the exclusion of certain types of warranties or limitations on applicable statutory rights of a consumer, so some or all of the above exclusions and limitations may not apply to You. But in such a case the exclusions and limitations set forth in this section shall be applied to the greatest extent enforceable under applicable law.

Governing Law

The laws of the Country, excluding its conflicts of law rules, shall govern this Terms and Your use of the Service. Your use of the Application may also be subject to other local, state, national, or international laws.

Disputes Resolution

If You have any concern or dispute about the Service, You agree to first try to resolve the dispute informally by contacting the Company.

For European Union (EU) Users

If You are a European Union consumer, you will benefit from any mandatory provisions of the law of the country in which you are resident in.

United States Legal Compliance

You represent and warrant that (i) You are not located in a country that is subject to the United States government embargo, or that has been designated by the United States government as a “terrorist supporting” country, and (ii) You are not listed on any United States government list of prohibited or restricted parties.

Severability and Waiver

Severability

If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law and the remaining provisions will continue in full force and effect.

Waiver

Except as provided herein, the failure to exercise a right or to require performance of an obligation under this Terms shall not effect a party’s ability to exercise such right or require such performance at any time thereafter nor shall be the waiver of a breach constitute a waiver of any subsequent breach.

Translation Interpretation

These Terms and Conditions may have been translated if We have made them available to You on our Service.

You agree that the original English text shall prevail in the case of a dispute.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect. What constitutes a material change will be determined at Our sole discretion.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms. If You do not agree to the new terms, in whole or in part, please stop using the website and the Service.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us:

Additional Supplier Terms and Conditions

Walt Disney Travel Company Terms and Conditions for Walt Disney World Resort

Prices

Booking Procedures

Reservation Information

Deposit and Payment Procedures

Cancellation Prior to Guest Arrival

Travel Documents

Change Fees and Changes to Reservations Made Prior to Guest Arrival

Travel Documents

Attractions, Tickets and Features

General Conditions and Responsibility

Disney’s Magical Express Transportation

Governing Law

Resort Check-In/Check-Out

Room Location and Information

Guests with Disabilities

Car Rental

Memory Maker

Hotel Room Only Redemption

Room Only Reservations are not accepted or guaranteed until confirmed with a Disney confirmation number.

The Park Prodigy is a registered Disney Travel Agency and we will book your hotel room for you at the price quoted above through the Walt Disney Travel Company. All Walt Disney World room reservations we sell are the exact same reservations you would receive by booking directly with Disney plus you will recieve all of the added benefits of purchasing from our small business. Be sure to check out our customer reviews at TrustPilot.

All guests should check out the Disney Theme Park Reservation system to see if your desired theme park reservations are available.

The Park Prodigy must abide by the Terms and Conditions outlined by the Walt Disney Travel Company below.

Deposit Requirements:

When booking 30 days or more prior to arrival, a courtesy hold can be applied to a reservation. When booking within 30 days prior to arrival, a deposit equal to one night per reservation must be applied to the reservation at time of booking. If a deposit is not received when due, the reservation will automatically cancel.

TRANSFERRING A RESERVATION TO A TRAVEL AGENT

Disney has a policy for reservations booked directly with them and transferred to a travel agent.  Included in this policy are Walt Disney World, Disneyland, Disney Cruise Line, Adventures by Disney, and Aulani. Disney must approve all requested transfers.

Cancellation Policy:

PLEASE NOTE THE FOLLOWING: For reservation information and modifications PRIOR TO ARRIVAL, please call your travel agent.

Room Location and Information:

Adjacent rooms, connecting rooms or specific room location and types of rooms or bedding are on a “request basis only” and are subject to availability at the time of check-in. These requests for specific room type or location may result in additional charges to be paid directly to the hotel.

Disney owned and operated resort hotels and Disney Vacation Club resorts are smoke free environments. Smoking is allowed in designated outdoor smoking locations only. A room recovery fee will be charged for smoking in guest rooms, on balconies or on patios.

Rate Revisions:
Room rates are guaranteed once a room reservation has been accepted and as long as your reservation is not changed.

Please Note the Following:

Room Reservations are not accepted until confirmed by confirmation number. Disney reserves the right to cancel or modify a room reservation (including after the room reservation has been confirmed) if the room reservation includes or resulted from a mistake or error of any kind, including but not limited to, a mistake or error in the rate, resort or room type or where it appears that a guest has engaged in fraudulent or misleading activity in making the room reservation. All rates are in US dollars. Final payment is due upon arrival. All room reservations and transactions are made and consummated in the State of Florida. Room reservations and transactions and these Terms and Conditions for Room-Only Reservations shall be governed by the laws of the State of Florida, without giving effect to any principles of conflicts of law. These Terms and Conditions for Room-Only Reservations are subject to change by Walt Disney Parks and Resorts Online without notice.

Non-Transferable

Reservations are not transferable, and reservation name changes are not permitted.