Description

Package Terms & Conditions

Prices

• All prices are in U.S. dollars and are subject to change until package is paid in full.  Prices are for the total package and cannot be broken down into individual package component prices. After package is paid in full, package price is subject to change due to imposition of taxes or other charges of governmental authorities.  Prices are also subject to change due to modifications to package or package components.  Additional adult charges may apply for more than two adults per room.  If air transportation is included in the package, the airfare is not guaranteed until the total price of the airline tickets is paid in full.

Reservation Information

• All guests’ full, legal names (including children) are required at the time the reservation is made. Children’s ages are also required at the time the reservation is made. Date of birth and gender are required for all guests, including infants, if the reservation includes air transportation.
• Name changes are not permitted; reservations and package components are nontransferable.

Deposit and Payment Procedures

• For reservations made 31 days or more prior to guest arrival, , a deposit of $200 per reservation will be due and must be received by Walt Disney Travel Co., Inc. (“Disney”) within 3 days of booking the reservation or the reservation will automatically be canceled. The total price of travel insurance is also due at the time insurance is requested. For reservations that include air transportation, the total price of airline tickets may be due at the time of booking. For reservations that include runDisney race registrations, the cost of such race registrations is due at the time of booking and is non-refundable.
• Payment in full is due to Walt Disney Travel Co., Inc. 30 days prior to guest arrival.
• For reservations made 30 days or less prior to guest arrival, payment in full is due to Walt Disney Travel Co., Inc. at the time the reservation is made.
• Payment may be made with a valid credit card or by check or money order. Please see the confirmation for instructions on how to send payment by check or money order.

Cancellation and Refunds

• For cancellations made 30 days or more prior to guest arrival, amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, non-refundable air transportation, non-refundable runDisney race registrations, travel insurance premiums, and other amounts owed, will be refunded.
• For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, mminus a cancellation fee of $200.00 per package and minus any cancellation fees assessed by third party hotels or other suppliers, non-refundable air transportation, non-refundable runDisney race registrations, travel insurance premiums and other amounts owed, will be refunded. No refunds are given for cancellation of any personalized products or experiences.
• For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable. Guest will be responsible for any cancellation fees assessed by an airline. In the case of a non-refundable airline ticket, the cancellation fee is equal to the entire ticket price. Cancellation of a refundable airline ticket must be made at least 24 hours prior to the scheduled airline departure time.
• Disney reserves the right to make refunds in accordance with the method that payment was received. All appropriate refunds will be made through the guest’s travel agent if payment was made by the travel agent. Disney is not responsible for the receipt of refund monies by guests from their travel agents.

Change Fees and Changes to Reservations Made Prior to Guest Arrival

• Changes to Reservation – Changes to reservation, including but not limited to change in travel dates, length of stay or hotel accommodations, are subject to availability at the time the change is requested and guest is responsible for paying any increase in price resulting from the change. In addition, changes made 30 days or less prior to guest arrival are also subject to a change fee of $50 per package plus any change fees assessed by third party hotels or other suppliers. If air transportation has been ticketed, guest will be responsible for any increase in airfare as well as the change fee assessed by the airline.
• If changes are made to the package including, but not limited to, changes to travel dates, package is subject to the Terms and Conditions applicable to packages at the time the change to the reservation is made and, in the case of changes to travel dates, pricing applicable to the new travel dates.
• Land portions of the reservation cannot be canceled without also canceling the air portion of the reservation booked through Disney. Airlines/hotels/suppliers do not permit changes in certain situations.
• Disney reserves the right to restrict changes to any reservation.