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There are several cancelation policies in place prior to guest arrival.

Cancelation policy procedures: 

For cancellations made 30 days or more prior to guest arrival, amounts paid, minus cancellation fees assessed by third party hotels or other suppliers, non-refundable air transportation, non-refundable runDisney race registrations, travel insurance premiums, and other amounts owed, will be refunded.

For cancellations made 2 days to 29 days prior to guest arrival, amounts paid, minus a cancellation fee of $200 per package and minus any cancellation fees assessed by third party hotels or other suppliers, non-refundable air transportation, non-refundable runDisney race registrations, travel insurance premiums and other amounts owed, will be refunded. No refunds are given for cancellation of any personalized products or experiences.

For cancellations made 1 day or less prior to guest arrival or for no-shows, the full price of the package is non-refundable.

Guest will be responsible for any cancellation fees assessed by an airline. In the case of a non-refundable airline ticket, the cancellation fee is equal to the entire ticket price. Cancellation of a refundable airline ticket must be made at least 24 hours prior to the scheduled airline departure time. No refunds for airline tickets will be made after travel has commenced or if a flight is missed/delayed.

No refunds will be made for early departure from hotel and for unused or partially used admission tickets, options or features, including meals.

Any refunds allowed by Disney in its sole discretion after arrival must be requested in writing within 90 days after departure and may be assessed a $25 processing fee.

Disney reserves the right to make refunds in accordance with the method that payment was received. All appropriate refunds will be made through the guest’s travel agent if payment was made by the travel agent. Disney is not responsible for the receipt of refund monies by guests from their travel agents.